Argumentation semantics of communicative action
نویسندگان
چکیده
Communication is a process aimed at agreement on some situation definition. When the agreement is not immediate, a discussion is needed to resolve the points of disagreement using argumentation. Although such a discussion is recognized in the LAP approaches, no formal treatment of it has been given so far. In this paper, we introduce a formal model based on recent results from argumentation theory. It suggests some valuable norms and procedures for rational discussion that could be applied in business process support, IS design as well as in communication diagnosis. The model is further developed in confrontation with the well-known IBIS approach of Conklin. This results in a so-called 3-box model that is proposed as an extension of the Transaction Process Model of Van Reijswoud.
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